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Testimonials

TOP MARKS FOR CUSTOMER SERVICE

I found my perfect car from the perfect garage - from the initial conversation on the phone when booking an appointment to my test drive and final pick up, the service was amazing - a big shout out to JACK whose customer service is brilliant
C Farrow, 18 Feb 2023
 

Volkswagen Up

Very friendly and helpful. No pressure. Delighted with car.
N Macey, 25 Jan 2023
 

Suzuki Swift

So friendly and helpful so happy with my new car thank you
Jeff Back, 25 Jan 2023
 

AUdi A5

Very happy with the overall communication and details given to me from the salesman, gave me great confidence with the service, very helpful and friendly.
Nicky Walker, 25 Jan 2023
 
Great purchase, very pleased with how smoothly it all went many thanks to Jack and the team.
Deborah Hagger
 

Professional, fair and caring dealer.

I made my interest in a Zafira 2017 car in Totally Trade Direct Bishops Stortford. From the moment I called to this car dealer a plesent and respectful guy Jack looked after me until I collected my car and even after that. I found the team there very professional, honest and caring guys. I work in NHS and recommend this dealer to anyone want to get fair and good deal. Thanjs to Jack and the team for making me and my family happy by selling us a reliable car. Wish them all the best with 10 **********
Khusrow Z, 24 Jun 2020
 

Experience

My experience I had was excellent, very helpful and organised with paperwork, would highly recommend.
Debbie H, 01 Jul 2020
 

Great car sales garage

Good dealership , no pressure and very informative, any issues are resolved with confident aftercare . Only had the car 1 day so far , but love it . Excellent service!
Michael A, 02 Jul 2020
 

Nissan Juke

Quick, professional and very smooth transaction. Great service by the team at Totally Trade Direct.
Charlotte S, 05 Jul 2020
 

Fantastic, super helpful and knowledgeable!

We were provided with lots of really helpful advice that we had failed to get from any other dealership so far. They were helpful, knowledgeable and went the extra mile. We will definitely return in the future and recommend them to anyone looking to buy a used car.
Kerry-Lee D, 06 Jul 2020
 

10/10 Really helpful and quick

Aaron was extremely helpful and patient. He was so kind and friendly, couldn’t have wished for a better service.I would highly recommend him if you’re looking for a car.
anna C, 25 Jul 2020
 

Honest, reliable service

Amazing help and service Needed a super car, VW POLO AT A RELIABLE FAIR PRICE..FOUND IT,
Louise J , 25 Sep 2020
 

Exceptional customer service!!!!

What can I say about these guys? I bought my Peugeot 208 here and from start to finish they went over and above. Got a good deal on my car and didn’t feel like I was being hard sold too. Jack in particular provided exceptional customer service, I was very impressed and I don’t think I’ll go anywhere else. Thanks guys! Rob B
Rob B, 02 Nov 2020
 

Great Experience

Had a very quick and easy experience at Totally Trade Direct, Jack was more then helpful and very professional. Love my new car.
Niamh M, 05 Nov 2020
 

Brilliant Customer Service!!

Excellent service from Totally Trade Direct at Bishops Stortford. The member of staff we dealt was attentive and helpful throughout our experience with him/the company. No ask was too much especially with the situation we are in at the moment. Thank you so much to the member of staff who was so knowledgeable and encouraging throughout my car buying journey. Will definitely be using this dealership again in the future. Thanks again!!
Eleanor M, 02 Nov 2020
 

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Contact Details

North Middlesex Golf Club
Friern Barnet Lane
London
N20 0NL 0208 445 1091 07956 269995

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