We like to hear from our customers that buy a used car from Totally Trade Direct, so please send us your Testimonials so that we can add your top our website and tell all our prospective new customers all about how easy and simple is is you buy your next used car from us.

  • Keith & Janet Thomas

    Just bought our updated car a Kia Sportage Titan at Kings Langley. The experience was excellent. Knowing we wre coming from a distance Steve held the Kia for us. On arrival seeing the car was right for us we went ahead with the purchase. Steve & Chris were both polite, helpful & comfortable to deal with. We did not feel pressured. While waiting for RAC check to allow us to have the Kia that day! We were directed to a good pub up the road for lunch, which was excellent. On returning to finish off the sale a hot drink was provided.

  • Yazmin Mayer

    John from the Bishops Stortford branch was amazingly helpful and friendly. he did not push me even though could see how interested in the car I was. I felt more thank welcome to go away and come back until the decision had been made. thoroughly happy with the final agreement and will definitely come back to see John when I decide to get another car. Thank you

  • Becky and Pete Thornhill

    My husband and I have visited many car show rooms over the past few days looking for a new car. New to us!I have to say that having owned many cars in our combined x amount of years we have had a fair amount of experience in buying new and used cars,Therefore a fair amount of exposure to the regular car salesman with hard sell techniques.This time was no exception.

  • Yves Ndombassi

    Just picked up my lovely new Honda civic from john at bishops Stortford. cant praise them enough, very helpful and prompt. Top service . thank you for arranging the finance and helping with everything. I'm really happy . will recommend you to my friends at church . thanks again Yves.

  • Ray & Anita Pemberton

    John and the rest of the guys have been brilliant at Totally Trade we have just bought from John a Ford Ka and last year for my driving school EXL I bought a Fiat 500. We are very happy with the sales and after sales and I have recommended John to all my students who need their first car and will happily buy another car from them:)

  • Stephen Squire

    Salesman John was a very professional individual who provided an excellent service when I purchased the Bentley GT.

  • Jay

    Just wanted to leave a note to say thanks for the fantastic service i received from Steve and the guys at the kings langley branch, very efficient, thanks again.

  • Tim

    Just bought a BMW Z4 from the Bishop Stortford branch, have to say I was very impressed with the presentation of the car, the price and the service I received. Car came to me fully PDI'd and warrantied with new set of rear tyres fitted and throughout the purchasing experience I was treated very well by John, who I fully recommend based on his knowledge and his friendly low pressure sales technique which made me feel like a valued customer. I will be be recommending to friends and family as Totally Trade Direct carry a very good varied stock of good quality honest cars.

  • James

    Drove all the way from Southampton to look at a One Series BMW i found on Autotrader, a long way to go but well worth it, i drove the car away the same day, fantastic service from Steve at the Kings Langley branch, so pleased with my car and i even got a coffee.

  • Claire Eastwood

    I have Just bought a lovely Vauxhall Antara from John Lellow from Totally Trade, so happy with it and I just couldn't have received a more helpful customer service from him and his team!! I will definitely return in a few years when wanting to buy a new car. Thank you so much, Claire.

  • Sarah Robinson

    Super customer care from a great local garage. Bought my son's car from Totally Trade in Bishops Stortford - would not have trusted anywhere else to get it right. Caring, supportive, informative, knowledgeable - and good after-sales follow up. Will most definitely use Totally Trade again.

  • Emily Fletcher

    Peugeot 207cc nothing was too much problem for Phil and Stuart at Kings Langley. A very quick and clean transaction. I am not only happy with my car but also with the service provided. Thank You

  • Peter Reynolds

    Couldn't  have gone any better, not the car I came here for but found a better one and really pleased with the service. Would recommend to everyone. Many thanks

  • Derek Hill

    Praise where praise is due, we have just purchased a Toyota Yaris automatic for my wife to learn to drive in. Steve took all the time we needed without pushing us to make our mind up, test driving and explaining the characteristics of the gearbox, i am a thoroughly impressed and happy customer who would definately recommend this garage.

  • Malcolm Hemming

    Well once again They Did it. sold me my 2nd Car utterly perfect Again. thought the First time was a fluke, but to have Excellent Service, understanding and customer Focused again was Second to None. these guys Phil and Dennis and Steve are TOTALLY the Best in the Game. Thanks a Million Guys.

  • James Heald

    Denis and Phil were brilliant, just because you're in an IVA doesn't mean you have to be ripped off. Very patient, not pushy at all, great advice, great communication. An absolute pleasure to do business with. Drove away in a 3 year old car with only 24k on the clock, fantastic service.

  • Nicola Jagels

    Vauxhall Astra

  • Kerrie Saggers

    Nissan Micra

    Thank you to Gary for all his help with the purchase of my Nissan Micra - really happy with my car. Thanks again.

  • Graham C Potter

    Excellent service, everything clearly explained. kept in the loop on every stage. fantastic staff esp john.

  • Claire Mace

    I have had a very positive experience dealing with Totally Trade Direct Kings Langley. All the staff have been helpful and informative whilst I was choosing a car. There was no problem about taking a test drive. And the whole purchasing experience was easy and positive. I would certainly recommend coming here to purchase a car!

  • Mr S Sibanda

    I applied online, got a call and as soon as i walked in i got a very warm welcome. The process was simple and straight forward. As for the car i was driving past and fell in love with it so i couldn't believe when a few days later i drove away. Much appreciated Chris.....recommended

  • Trevor Collins

    Fiat Bravo

    I have just collected my new car from phil at kings langley and would like to thank him and denis for their help and professionalism whilst dealing with my purchase. I would highly recommend this garage to any of my friends and family.

  • Malcolm Green

    What a honest company, I put a £50 deposit on a car for them to take it off of for sale, the day before I was due to test drive the car I had a phone call from John telling me he was sorry but I could not have the car! He then told me his mechanic drove the car from Kings Langley to Bishops storford but on the journey it was making some awful sounds ,so therefore he was not prepared to sell it to me. So you can certainly call him Honest John :-) Once again thanks John.

  • Dave Taylor

    Brought my C200 from the Bishops stortford dealership. Must say in all my years of buying cars this was the best sale. During the whole week john was 1st class. If you go to see a car at this dealership you must ask for John.

  • Jasmin Crocker

    Ford C-Max

    I came to totally trade direct not expecting to even get a car. I found Denis and his team at Kings Langley to be so helpful that I really ended up with my dream family car, a beautiful Ford C-max. I can't reccomend these people highly enough. Thankyou so much.

  • Nicole Aldous-Minaya

    Peugeot 307 Cabriolet

    THANK YOU GUYS! I came to see the car I had fallen in love with on the internet, not expecting to really be able to buy it - I call it dream-building! Phil was fantastic and made my dream come true - I couldn't believe the great finance deal he got for me to buy my Peugeot 307 Cabriolet - Well done! Thanks again Phil and Paul for explaining how everything works....

  • Paul Ratcliffe

    Vauxhall Corsa

    I bought my corsa from the Stevenage branch,was dealt with by Gary who's service was very efficient and friendly.

  • Mark Williams

    Mitsubishi Outlander

    We have just purchased our family car from Denis, he was a great help, very professional and went the extra length to help us. Many Thanks

  • Anthony Sutton

    Chrysler Sebring

    A very big thank you to mike and phil for all there help in getting me the finance I needed to buy the chrysler sebring. Would and will recommend to one and all.



  • Darren

    Audi Q7

  • Mr G Paterson

    BMW 3 Series

    I am very very happy with my new car. It is everything and more than I expected. Thank you Michael for a great car and service. G Paterson

  • Mr Ron Beresford

    Vauxhall Insignia

    Ive had my new Vauxhall Insignia 6 days now and, having bought 3 previous cars from Phil at Kings Langley have to say I am completely happy. Phil gave me all the right advice and assistance that myself and other family members have come to expect from him. I got a great deal and will always be recommending Phil to be the best person to go to for a fair deal and no hassle.

  • Ian Bush

    Vauxhall Insignia

    Recently purchased Vauxhall Insignia Elite from Phil at Kings Langley. I have dealt with a very large number of car dealers over the years and I must say that Phil Southwell beats everyone one of them for politeness and service.I am the biggest pain when buying cars but this didn't stop Phil from doing a great job. Nothing was too much trouble.Everything that was promised was received.I would not hesitate to return to Totally Trade Direct for another deal in the future. Would recommend to everyone.

  • Dave

    Ford Galaxy

  • Kerryann Holleyman

    Brilliant helpful service, would recommend them.

  • Alan Mayhew


    Got my Fiesta today and Phil was a perfect salesman. Not pushy at all. Every customers dream is to be dealt with the way Phil deals with people. Fantastic service throughout, Thank you :-)).

  • Rachel Pearce

    Vauxhall Corsa

    Very friendly staff,(Gary), at the garage who helped with the sale of a Vauxhall Corsa that I purchased. Extremely helpful and efficient. Very recommended.

  • John Pearson-Phillips


    Treated in a courteous, professional manner. The car I bought was fully serviced and any tweaks (mechanical, valeting) sorted out fully. I even met the mechanic who took me through the particulars. I'll bring the car back to service it here too.

  • Jojo Rommel Magallanes

    Volkswagen Golf

    We bought a Golf auto petrol from Totally Trade and it was a good experienced from the staff during the process. Mark had been very accommodating with us in any query we had, we would highly recommended.

  • Mr Renato

    Renault Grand Scenic

    Excellent customer service, helped me a lot in trying to get finance. very good

  • Dan

    Ford Focus

    Amazing service from Gary. He was given a short period to find me a car and he went above and beyond to help would defiantly recommended, the Focus is a beauty.

  • Nyanbil Aliab

    Thanks to Total Trade Direct, I am able to buy the car I always wanted; never thought I could afford it but Phil managed to get me finance to cover the difference. Phil was professional, polite and patience, if you need a car doesn't matter how much your budget is or credit record please speak to Phil; he is very helpful and knowledgeable. It has been a week and I'm loving my car more and more, very grateful for your help Phil.

  • F Jenkins

    Ford Fiesta

    Great experience, very friendly and willing to help which made the whole thing much easier, thanks a lot! F Jenkins 

  • Michelle Lawson

    Mazda 2

    Very impressed with the service from John in the bishops stortford branch. I was looking for a new car as mine old car broke I saw 2 cars I loved and decided on a Mazda 2, it was perfect for what I needed and I found the service very impressive and didn't feel pressured into buying something at all. Overall my experience was outstanding Thank you for my perfect car.

  • Ian Warner

    Renault Twingo

    I found Gary at the Stevenage Branch very polite and helpful. I have just bought an 09 plate Renault Twingo. Thank you Gary for all your help. Ian Warner

  • Vanessa Singleton

    Dealt with Gary Merrens, found him really helpful, gave great advice and made our purchase really easy. Would definitely come back. Phil was also really helpful when i rang up not knowing what to do about my tax and insurance, gave great advice too! really helpful and pleasant people. thanks !

  • Tyler Burton

    Fiesta ST

    Thank you Phil for the professional service given to me, I would recommend buying from here as it a great place to buy a car. Many thanks Tyler.

  • G. Powell

    Fiat Punto

    Fiat Punto. Sincere thanks to Michael, Denis (both managers) and Parish for their patience, understanding and kindness. Purchase took somewhat longer than anticipated due to an unexpected family bereavement and consequential change in type of car needed. No pressure at any time just helpfulness by the above all the way. Made an excellent purchase in the end. Highly recommended. Many thanks.

  • Barry Smith

    Nissan Pathfinder

    Gary provided an excellent customer experience for me. The Pathfinder I purchased needed some minor repairs before he would let me take it and he took care of this without question keeping me updated with progress reports every step of the way. A very impressive service and Gary has certainly made a return customer out of me.

  • Paul Quelch

    Great service from Gary at the Kings Langley Branch he helped us with every single detail would definitely buy another car from them. Thank you . Paul

  • K Woodford

    Mini Cooper

    GSP were very quick to return my phone call and were very helpful too. I wouldn't hesitate to recommend them and would certainly use them again in the future K Woodford

  • Terry Taylor

    Ford Mondeo

    Just purchased a Mondeo Diesel From Gary at the Kings Langley Branch. He was very helpful and arranged all the finance and keep me in the loop through the whole process, i Would highly recommend buying a car from Totally trade direct .... many Thanks Terry Taylor

  • M Hussein

    Peugeot 107

    Very helpful , professional , very happy and made to feel welcome Thanks again to Howard and Mark! M Hussein

  • Gregory Green

    I came to the bishop stortford branch and i was looked after and given a great car to go home with!! nice one Mark!

  • Miss N Wilmerson

    Staff were very helpful, and went above and beyond to guarantee an easy transaction. High recommended. Miss N Wilmerson

  • Dr. Philippa Murphy

    Mercedes C180

  • G monk

    Peugeot 207

    Excellent really helpful service. thanks a lot to Howard and Mark.

  • Antony Nash

    BMW 523i

    Just brought a BMW 523i m sport very happy with the service from Gary at the Kings Langley branch great car many thanks.

  • Nick

    Vauxhall Astra

    Very helpful and friendly company. Prompt and quick service. Thoroughly recommend. Thanks again.

  • Ewa ZD

    Nissan Micra

    Great experience, very friendly and helpfull service from Gary at the Kings Langley Branch which made the whole thing much easier. Thoroughly recommend. A VERY BIG THANK YOU.


    Nissan Micra


  • Julie Atkins

    Mazda 2

    I bought a mazda 2 sport its lovely and gary was very helpful and it all went smoothly. i would recomend any one to buy a car from you.

  • Nick Botcherby

    Ford Focus

    Excellent purchase experience. Howard at Bishops Stortford was a paargon of pleasantness and efficiency. Mr N Botcherby

  • Graham Pratt

    Very pleased with the service very police and helpful Well done john and mark

  • K McNelliey

    Ford Fiesta

    The service I received was excellent, Gary looked after me as did the whole team, I want to say a very big thank you I am now the prod onwer of a Ford Feista...Happy Driving...Karen

  • Sam Wilson

    Friendly, helpful and honest. Love my new car and would highly recommend. Thankyou to John.

  • Emma Moore

    Mini Cooper

    thanks to phil at totally trade direct for my 3rd car from the site our family have now purchased 9 cars from the site made easy by excellent choice of cars and a freindly service would recommend.

  • Kamrul Hassan

    Toyota Aygo

    Toyota Aygo Great service by Phil. Buying a car couldn't be easier!

  • Barry Clarke

    Another great car purchased from the Kings Langley branch, this is now the 6th car myself and my family have purchased here. Would recommend to everybody thanks again for the first class professional service Steve Chris and Denis

  • Hayley

    Vauxhall Corsa

    I just purchased my new Vauxhall Corsa from Gary at the Kings Langley branch, Many thanks :)

  • Steve


    what can i say , the sales people were fantastic and so helpful . i part exchanged my car for another and they managed to get it all done for me in a couple of hours because i live far away... i will exchange with them again when i want a new car ... i would like to thank all that helped me ...Steve

  • J. Aquilina

    Ford Focus

    Bought a ford focus from Gary at the Stevenage branch. 11 days later found a problem with the heaters. Phoned Gary and within 2 hours the car was sorted. Fantastic service if ever I've seen it.

  • Neil Bowen

    Lovely service been 2nd vehicle purchased through totally trade direct.very happy with service provided. very good customer service.

  • Karen Bregazzi

    Fiat 500

    Thank you so much Denis and Phil you guys are amazing. I love my car Fiat 500 Lounge. You were so helpful, polite and friendly. Paper work was effortlessly done. A real smooth operation. You both went out of your way to help me, and to make sure I was happy. I will always recommend you to everyone. I would not hesitate buying from you again. Great doing business with you.

  • Bryan Davis

    Just purchased a Citroen Grand Picasso from your company at the Watford branch, needed it in a hurry as my car had broken down, everything was smooth you dealt with my finance company and even speeded up the process by sending a driver to Peterborough to collect it for me, thanks so much for helping me Steve i really appreciate it.

  • Sue White

    Thank you Denis and Phil for your help, all done so fast and without any hassle,best place to go for great service and great choice of cars.I would not hesitate to recommend. Thanks again.

  • Lynsel & Steve

    Chrysler 300c

    A very big Thank-You to Howard, brilliant and professional service and a fabulous car! Very officiant and great communication, thanks again! Lynsel & Steve

  • Peter Yule

    I was very happy with the service that I received. Gary was very helpful and friendly and took us through the process, explaining all the warranties and finance. Would recommend the company to others.

  • Jane Blaney

    Honda Jazz

    Gary was extremely helpful in selling me my Honda Jazz and also trading in my old Honda CRV. The whole experience has been quick and very proffessional, with my being kept in the loop during the entire process. I would certainly use the company again and aslo recommend them to friends. Thank you!

  • Michael Sheff

    Ford S-Max

    Just brought an s-max from Gary. Excellent service and a brilliant bloke. Highly recommend the Stevenage branch and Gary himself

  • Mr D Green

    Ford Focus

    I have just collected my ford focus diesel from Kings Langley and as one of thir 1st customers i was extreemly impressed. Great service, proffessionism and Phil was most helpful and friendly. Would highly reccommend using this garage.

  • Natasha Hallissey

    Fiat Bravo

    I have had a bad experience from previous garages in Stevenage trying to get car finance. But Totally trade direct were A****, Communication was brilliant a fast and reliable Service . Thank you so much Gary for all your help. I'm now the proud owner of a beautiful Fiat Bravo, Natasha Hallissey

  • Mrs A Woods

    Volkswagen Polo

    A friendly, prompt and professional service offered. Thank you Vinnie. Alison Woods

  • G Thomas

    Great service, Gary was respectful, and not pushy at all. Very rare these days. Great car, only a day old, but drives fantastic - would recommend

  • David

    Chevrolet Aveo

    Had bad credit but gary sorted me out and now im the owner of an 11 plate many thanks.

  • Sue Verrall

    Honda Jazz

    Bought my Honda Jazz about a month ago. Phil was really great, and made the whole process very easy & painless. Thanks Phil, and I love my wonderful new car.

  • Mr Conrad

    Vaxuhall Vectra

    Thank you. Both Gary and Howard were courteous and professional in dealing with me. Very happy with not just the service i received, but also the extra mile they went on preparing my car. Highly recommend.

  • Brooke Phillips


    Ford Focus

    we were recommended to Totally Trade Direct By a friend we were very impressed with the quailty of cars and very happy with the service provided.by Gary at the Stevenage we now have a beautiful Ford focus.

  • Vicky Hobbs

    Would like to say thank you for the outstanding service I received when choosing and buying a new car.

  • Feona Enticknap

    Vauxhall Tigra

  • Miles Bagnall

    Totally Trade was recommended by two friends who had bought cars from here recently. I am very happy to say that the recommendations were well founded and also that I am extremely pleased both with my car and the attention to detail and service provided. A big thank you to Howard

  • Adam Pearce

    Seat Altea

  • Steve Martin

    what can i say , the sales people were fantastic and so helpful . i part exchanged my car for another and they managed to get it all done for me in a couple of hours because i live far away... i will exchange with them again when i want a new car ... i would like to thank all that helped me ...Steve

  • Miss H Eames

    Mini Cooper S

    Thank you so much to Howard and Vinnie for my lovely Mini Cooper S! It's a fantastic car in great condition. You were very helpful and friendly and I will not hesitate to come to you again in future. Genuine salesmen who made the whole process extremely easy and stress free! Thank you!   Helen Eames 

  • Paul Martin

    Toyota Yaris

    Toyota Yaris A very efficient, professional and friendly service. No dishonesty and the car seems to be checked over properly and in almost new condition. Thanks Vinnie & Dennis, you do a good job.

  • Mark Smith


    A very big thanks Phil for all the help purchasing the car and helping with the small niggles in after care. you couldn't have been more helpful and supportive. Definitely wouldn't hesitate with buying another car from you and recommending you. many thanks

  • Kelly Cooper

    Vauxhall Tigra

    Absolutely fantastic guys especially Gary and Dennis who helped me so much. My daughter already had purchased a car through Stevenage branch which is why, when I was looking for a new car I didn't even bother going anywhere else. Now got a great car from a great Company, I even got to meet the owner of the Company who was so down to earth and a really lovely guy. I would definitely recommend to anyone to go to Totally Trade.

  • Mr M J Beresford

    Volkeswagon Eos

    I have recently collected my new car from Totally Trade Kings Langley.  Having known Phil and Denis for several years through purchasing cars for myself and other family members, it came as no surprise to find the levels of service and quality of my car to be nothing short of 1st class.  I would happily recommend any one to buy from this garage.  Always friendly and helpful together with a great deal, what more could you ask.  Well done and thanks  Mike 

  • Toyota Rav 4

    The guys were all accomodating, made the whole sales process go smoothly and went out of their way to treat us fairly and honestly. Very happy Rav 4 buyers.many thanks Howard and Mark.

  • Mr and Mrs Sapstead



  • Mr & Mrs Hunt

    Vauxhall Astra

    Vinnie was very helpful. Showed us around the vehicles available to ensure we found the right one for us. All in all a very pleasant experience. Thanks Vinnie!, Denis , Gary, Howard and all other staff members.

  • Patricia Jayne Pickard

    Ford Focus

    Very happy with my purchase and very happy with the sevice i have received from phil southwell

  • Ken Prior

    Nissan Note

    A reliable, courteous and professional service from both Gary and Howard. I would have no hesitation in recommending the company to friends.

  • Colin Essam

    Mercedes A150

    I just bought a Mercedes A150 from Gary at Stevenage & received excellent service & so far am very pleased with the car, my niece also bought a car from there a couple of months ago & is very happy with the car she got, Thanks

  • Kevin Webb

    Vauxhall Astra

    Thanks to everyone especially Gary in selling me my Vauxhall Astra. The whole process was done very professionally and i was kept informed all the way. I would certainly recommend anyone to make them their first place to look for a car. Thank you again!

  • Richard Hardy

    Chevrolet Aveo

  • Mark Luders

    Ford Focus

    Bought Ford Focus from Gary in Stevenage. After purchasing I noticed the car had a few faults...informed Gary and very swiftly he took the car back, returned the same day fault free. Courteous and very helpful service throughout. You can always tell wether you have bought from a good dealer by the way they sort out problems....lets face it most don't want to know once they have your money. Thank you Gary for your time and the service I received. Highly recommended

  • Steve & Heather Reardon

    Mazda 2

    Mazda 2 tamura purchased from totally kings langley about a month ago, and had fantastic customer service from phil, and i am absolutely over the moon with my new car. Cheers phil

  • Mr Jagels

    Focus C-Max

    Just purchased a focus C Max very professional service. Thank you Paresh  

  • Barb

    Hyundai i10

    Good customer service from phil and richard great little hyundai i10

  • Patrick Slaney

    Mitsubishi Colt

    Mr Gary Merrens dealt with my purchase, I found his service polite and efiicient, and I would not hesitate in reccomending Totally Trade Direct to friends or family.

  • Mr P Davies

    Suzuki Ignis

    Just bought a Suzuki Ignis from Kings Langley branch and found all the staff were helpful and professional. Our thanks to Phil and Stuart for helping with the radio. Would recommend them to one and all!

  • Michelle lawson

    Mazda 2

    Very impressed with the service from John in the bishops stortford branch. I was looking for a new car as mine old car broke I saw 2 cars I loved and decided on a Mazda 2, it was perfect for what I needed and I found the service very impressive and didn't feel pressured into buying something at all. Overall my experience was outstanding Thank you for my perfect car

  • Philip Brown

    Vauxhall Tigra

    Absolutely outstanding service we have recieved from Phil at kings Langley Phil made everything so very easy and simple and has sold me my dream car a black vauxhall tigra so thank you very much I highly recommend totally trade direct at kings Langley and would not hesitate in buying another car from them in the future thank you and 10 out 10 for phils customer service.

  • Julian

    Fantastic service from John. Very professional, thorough & honest. Would definitely recommend.

  • Mr Stephen Shoebotham

    Porsche 911

    I have recently bought a Porsche 911 from Totally Kings Langley. I can honestly say that from the moment I made the first telephone enquiry I have had nothing but outstanding service from both Phil and Denis. What impressed me most was the total honesty whith which I was dealt. (Not always the case with second hand car salesmen !) I would have no hesitation in buying another car from them and can thouroughly recommend them to anyone else considering a purchase.

  • Layna


    Very polite and professional service from Steve at Kings Langley, our second car this year as a family from here. Thoroughly recommend.

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